Customer Feedback

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Have you signed up for a membership at the movie theater? If so, create your user ID and password now. Once they have clicked the "create your user ID and password" part, it should go over to a page that asks for their last name and the number on the back of their membership card.

Have a User ID but don't know your password? Have a prompt sent to you: Forgot your password? Want to change information in your account such as your email address? Log-in to your account online and click "My Account."

Want to unsubscribe from the members newsletter? Please contact us with further questions or comments via email by clicking here. [customerservice@cgvcinemas.com] We will do our best to respond in a timely manner during our regular business hours. If you have a question that needs answering outside of our regular business hours or you need immediate assistance, you may visit the Guest Services desk at CGV Cinemas.

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Your feedback is important to us. We will try to respond to any queries in a timely manner.